Cancellation Policy
Last updated: 9 August 2026
1. Cancellation by Guest
Guests may cancel their reservation by contacting us directly via email or phone. The applicable cancellation fee will depend on the notice period provided prior to the scheduled arrival date.
2. Cancellation Notice Periods
Cancellations made 14 or more days before arrival: Full refund of any deposit paid. Cancellations made 7–13 days before arrival: 50% of the total booking value will be charged. Cancellations made less than 7 days before arrival or no-shows: 100% of the total booking value will be charged.
3. Modifications to Reservations
Requests to modify the dates of your stay are subject to availability and must be submitted at least 7 days prior to arrival. We will do our best to accommodate changes, but cannot guarantee availability.
4. Cancellation by Bellevue Chalets
In the unlikely event that we must cancel your reservation due to unforeseen circumstances, we will notify you as soon as possible and provide a full refund of any payments made.
5. Refund Processing
Approved refunds will be processed within 7–14 business days and returned via the original payment method. Processing times may vary depending on your bank or payment provider.
6. Force Majeure
Bellevue Chalets shall not be liable for cancellations arising from events beyond our reasonable control, including but not limited to natural disasters, government restrictions, or public health emergencies.
7. How to Cancel
To cancel or modify your reservation, please contact us at reservations@bellevuechalets.com with your booking reference and requested changes.
To cancel or amend your booking, please contact us at reservations@bellevuechalets.com